Question 1

How can I make an appointment?

Accepted Answer

You must first book a consultation (https://squareup.com/appointments/book/kgr27cx7qecesb/A234AKGGFS0WR/services)appointment (this is mandatory in-person so that we can see your natural hair in person). During the consultation appointment we discuss your hair goals, lifestyle and hair type in order to determine which technique is best for you. From there, we can give a better idea on pricing and book your application appointment.

Question 2

How does it work? What is the process?

Accepted Answer

The first appointment is the consultation,(https://squareup.com/appointments/book/kgr27cx7qecesb/A234AKGGFS0WR/services) which lasts about 30 minutes. During this appointment, we discuss your hair goals and lifestyle and assess your current hair in order to determine the appropriate technique, length and amount of hair to be used.

If you are interested in moving forward after the consultation, you will leave a deposit for 50% of the cost of the appointment, and schedule the application appointment. The balance will be payable the day of your final appointment.

Question 3

How much does it cost?

Accepted Answer

Pricing depends on how much hair you need and what length, as well as the technique used. An average full head starts at $700 plus taxes, and for mega transformations, $900+. Pricing varies depending on the amount and length of hair that is needed to get you to your goal.

During the consultation appointment we discuss your hair goals, lifestyle and hair type in order to determine which technique is best for you. From there, we can give a better idea on pricing.

Question 4

What is included in the price?

Accepted Answer

The total price of extensions includes:

• The hair itself
 • The application
 • Cut/Blend
 • Styling of your choice
 • Maintenance guide
 • Prep kit (small clarifying shampoo)
 • Silky scrunchie
 • Detangling Wet/Dry Extensions MTL brush

*please note that initial pricing does not include subsequent maintenance appointments or removal.

Question 5

How can I prepare for my consultation appointment?

Accepted Answer

• Have your colour done (we need to match your colour)
 • Come with clean hair, styled how you naturally wear it
 • Bring 2-3 inspiration pictures of your "goal hair"
 • Have realistic expectations for your hair type & budget

Question 6

Will hair extensions damage my natural hair?

Accepted Answer

The short answer: NO!

When hair extensions are applied by a certified extension professional and the aftercare instructions are followed diligently, there is no danger to your natural hair. That being said, if you do not care for the extensions properly or if you attempt at home removal, your natural hair can suffer. It is a teamwork of sorts; we will work our  magic on a flawless application, but you must take extra care of the hair to ensure it STAYS flawless!

Below is an example of a client on her 4th set with us, who after a year's time has managed to grow her hair out to its once healthy-state. These pictures are both without extensions. 
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Question 7

How long do they take to apply?

Accepted Answer

The short answer: it depends.

The long answer: Each technique has a different installation time. From quickest to longest:

• Tape extensions: average of 30-60 minutes
 • Weft extensions: average 1-2 hours 
 • I-tip extensions: average 2- 3 hours
 • K-tip extensions: average 2-3 hours

Question 8

How long do extensions last?

Accepted Answer

This depends on what technique of extensions you get, as well as your natural hair's health. If you are opting for a technique where the hair can be reused, the extensions need to be moved up or completely removed and reinstalled:

• Tape-in extensions: every 6-8 weeks we do a full removal and reinstallation. The hair lasts 8-10 months with proper care.
 • I-tips/microbead extensions: every 4-5 weeks we do a move-up, and every 2nd time we do a full removal/reapplication. The hair lasts 8-10 months with proper care.
 • Weft extensions: every 5 weeks we do a move-up, and eveery 2nd time we doa. full removal/reapplication. the hair lasts 8-10 months with proper care.
 • Keratin extensions: This method lasts 3-5 months, depending on your natural hair's health. The hair cannot be reused.

Question 9

What brands do you use?

Accepted Answer

We mostly use Bellami Hair, the highest quality hair available on the market.

Question 10

Where does the hair come from?

Accepted Answer

Something that is extremely important to us is working with suppliers that provide ethically sourced products. Bellami hair is sourced from willing donors who are paid a very fair living stipend in exchange for their hair. The factories they own and operate are also certified by many different organizations that promote healthy and safe working conditions for their workers.

Question 11

Where are you located?

Accepted Answer

Extensions MTL studio is located on 101-2400 rue du Centre in Point St-Charles. It is a 4 minute walk from Charlevoix metro and there is always ample, free parking on the main and side streets. By appointment only.

Question 12

How do you care for extensions? Are there special products?

Accepted Answer

Yes, we carry Pureology, Olaplex, Amika, Moroccanoil and Bellami x Matrix in studio.

We recommend using a sulfate-free shampoo, a hydrating conditioner/mask and a good heat protector. Using professional products is HIGHLY recommended. Never use any protein/keratin-based repairing products on your extensions.

You will be given a maintenance guide and instructions during your appointment on best practices for aftercare, but essentially;

• Brushing 2x daily
 • Washing no more than 3x a week
 • Using hydrating products, including masks 1x a week
 • Protecting your hair while training, swimming, or boating
 • Never using chemical sunscreen on your chest/back (mineral ONLY)

Question 13

How can I learn to do extensions? Do you teach classes?

Accepted Answer

Melanie is a Master Stylist and Educator, ready to help you bring your extension game to the next level.

If you would like to further your extension knowledge, learn tips & tricks and get exclusive educational content, head over to our Education Page (javascript:void(0))to learn more!

*Please note that these classes are suggested for those with existing hair experience only.

Question 14

Do you offer shadowing days?

Accepted Answer

Yes, please email Melanie at melanie@extensionsmtl.com (mailto:melanie@extensionsmtl.com?subject=Shadow Day Request)for more information on pricing for half or full days of shadowing.

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Half day = 1 method

Full day = 2 methods

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*please note that this is for certified stylists only, you will be asked for proof of certification

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